Sturdy Statistics Case Studies

When companies engage directly with people — through contact centers, product reviews, or customer support — or work with text data from platforms like Salesforce or news sources, the most critical and actionable insights often lie precisely where they are hardest to discover: in the unstructured data.

Sturdy Statistics has the unique ability to convert unstructured data into a statistically meaningful structured format, ready for analysis.

Below we present several case studies in which Sturdy Statistics automatically extracted valuable insights from a company’s unstructured data.

In each example, the company presented already had an entire team of analysts researching an important question to their business. Yet, Sturdy Statistics was able to immediately solve each company's most critical issue by unlocking their unstructured data.

Insurance Provider

Identified topics in sales calls that led to unsuccessful enrollments, enabling the company to refine their sales process and reduce unproductive calls. Learn more.

Telecom Provider

Analyzed customer support interactions to uncover common issues, leading to more efficient handling, improved customer satisfaction, and reduced churn. Learn more.

Sales Director

Integrated unstructured sales data to provide a comprehensive view of customer interactions, enhancing sales strategies and outcomes. Learn more.

Chemical Manufacturer

Examined customer feedback to identify product improvement opportunities, resulting in increased customer loyalty and sales. Learn more.