Sturdy Statistics Case Studies

Most business insights lie hidden in unstructured data…
Are you missing out?

When companies interact with customers — through contact centers, product reviews, or support channels — the most critical and actionable insights are buried precisely where they are hardest to discover: in the unstructured data.

Sturdy Statistics structures unstructured data in minutes, uncovering trends and patterns that would take months to analyze manually.

Below are real-world examples where Sturdy Statistics surfaced insights that traditional analysis had overlooked.

Contact Center
E-Commerce
Sales Director
Product Development: Why were customers dropping out after 45-minute sales calls? A Medicare insurer was losing time and money on lengthy calls that never converted. Sturdy Statistics analyzed transcripts and uncovered the unexpected cause.; Why were customers abandoning checkout to call support? A major telecom provider was stumped — until Sturdy Statistics analyzed their call transcripts and surfaced the answers in minutes.; Which sales tactics actually drive conversions? A sales director spent hours reviewing his agents’ calls each day, but knew he was still missing key insights.; Why weren’t consumers repurchasing a top-tier car wash soap? Professionals loved it, but Sturdy Statistics uncovered a hidden consumer bias.

Contact Center: Why were customers dropping out after 45-minute sales calls? A Medicare insurer was losing time and money on lengthy calls that never converted. Sturdy Statistics analyzed transcripts and uncovered the unexpected cause.
E-Commerce: Why were customers abandoning checkout to call support? A major telecom provider was stumped — until Sturdy Statistics analyzed their call transcripts and surfaced the answers in minutes.
Sales Director: Which sales tactics actually drive conversions? A sales director spent hours reviewing his agents’ calls each day, but knew he was still missing key insights.
Product Development: Why weren’t consumers repurchasing a top-tier car wash soap? Professionals loved it, but Sturdy Statistics uncovered a hidden consumer bias.

Testimonials

Washington University in St. Louis

Ramiz Somjee, Research Assistant

Sturdy Statistics is a game-changer for single-cell RNA sequencing. Its ability to incorporate prior biological knowledge, as well as its ability to tolerate errors in messy data, set it apart from standard methods. I hadn’t realized how fragile conventional techniques were—until I saw how much more reliable the results were with Sturdy Stats.

Carpe Data

Ben Seitz-Sitek, Data Lead

The Sturdy Statistics Text Analysis API is like having a full data science team at your disposal. It automatically turns raw, unstructured text into structured, machine-readable insights—and the results are incredible. With the analysis handled, I can focus entirely on building features and shipping products.

Slack

Naman Kedia, Lead Design Engineer

Sturdy Statistics is hands-down the most practical tool for large-scale text mining. It handles any volume of text, delivers insights you won’t find anywhere else, and avoids the unpredictability of LLMs. The fixed-cost pricing is icing on the cake—it’s built for production use.

Harvard University

Armand Armini, Research Assistant

Sturdy Statistics' Deep Dive Search has completely changed how I do literature reviews. It maps out an entire field by crawling the citation network, surfaces the key research themes, and organizes them for easy exploration. I used to spend so much time combing through bibliographies and citation lists. I’ve saved countless hours—and found better papers—thanks to Sturdy Stats.

Washington University in St. Louis: Ramiz Somjee, Research Assistant: Sturdy Statistics is a game-changer for single-cell RNA sequencing. Its ability to incorporate prior biological knowledge, as well as its ability to tolerate errors in messy data, set it apart from standard methods. I hadn’t realized how fragile conventional techniques were—until I saw how much more reliable the results were with Sturdy Stats.
Carpe Data: Ben Seitz-Sitek, Data Lead: The Sturdy Statistics Text Analysis API is like having a full data science team at your disposal. It automatically turns raw, unstructured text into structured, machine-readable insights—and the results are incredible. With the analysis handled, I can focus entirely on building features and shipping products.
Slack: Naman Kedia, Lead Design Engineer: Sturdy Statistics is hands-down the most practical tool for large-scale text mining. It handles any volume of text, delivers insights you won’t find anywhere else, and avoids the unpredictability of LLMs. The fixed-cost pricing is icing on the cake—it’s built for production use.
Harvard University: Armand Armini, Research Assistant: Sturdy Statistics' Deep Dive Search has completely changed how I do literature reviews. It maps out an entire field by crawling the citation network, surfaces the key research themes, and organizes them for easy exploration. I used to spend so much time combing through bibliographies and citation lists. I’ve saved countless hours—and found better papers—thanks to Sturdy Stats.